What Information We Hold and Why
We collect the details you provide when registering — your name, email address, and the wallet identifier you use to deposit or withdraw, whether that's DANA, OVO, or GoPay. We also log device information (browser type, operating system, screen resolution) and session activity so we can
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keep your account secure across mobile and desktop. Transaction records — deposit amounts, withdrawal requests, and wallet confirmation timestamps — are retained to resolve disputes and comply with applicable financial reporting requirements where local law demands it. We do not sell your personal information to third
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parties. Wallet data linked to DANA, OVO, or GoPay is used only to process your transactions and verify your identity when you request a payout; it is never shared with advertisers. If you contact our support team, the contents of that conversation are stored so our
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agents can follow up accurately. You can request a summary of all data we hold on your account at any time through the contact path listed below. Availability of all services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.