Reference

How airhoki88 Handles Your Personal Information

When you open an account with us, link your DANA, OVO, or GoPay wallet, or contact our support team, you share information with us — and we take that seriously.

Account data protectedDANA, OVO, GoPay wallet details securedYour rights, clearly statedContact path always open
airhoki88 How airhoki88 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, update, or remove personal data held in your airhoki88 account — including wallet references for DANA, OVO, or GoPay — our support team handles these requests directly. Players in Makassar and across Indonesia can reach us through any of the channels below. Response times depend on request complexity, but we acknowledge every privacy query within one business day.

Live Chat Support Open the chat widget inside your account dashboard. Identify your request as a privacy matter so our team routes it to the right person straight away.
Email Request Send your data request or correction notice to our support email. Include your registered account name and the wallet type (DANA, OVO, GoPay) for faster verification.
Account Settings Path Some data — like your display name and linked wallet number — can be updated directly in your profile settings without contacting support at all.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption in transit and at rest across all account data stored on our platform. Cookie usage is limited to session management, fraud detection, and basic analytics that help us improve load times — particularly for mobile sessions. We do not use tracking cookies to serve ads on third-party sites. Your data is retained while your account remains active; if you close your account, we remove personally identifiable details within the period required by applicable local law.

Encrypted Storage

All account credentials, wallet references and transaction logs are encrypted at rest. Your DANA, OVO, or GoPay identifiers are never stored in plain text on our servers.

Cookie Control

Session cookies keep you logged in across page loads on mobile and desktop. You can clear them any time through your browser settings without losing your account data.

Retention and Deletion

We keep transaction records for the period local law requires, then delete or anonymise them. Closed accounts have personally identifiable data removed within the statutory window.

Data Request Rights

You can ask us to show, correct or erase data we hold. Submit the request through live chat or email; we verify your identity via your registered wallet before acting.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how we handle account data, wallet records and communication history. If your question isn't covered here, the support paths above are always open.

We collect your name, email address, and the wallet identifier you link — DANA, OVO, or GoPay. We also log your device type and IP address for security and fraud-prevention purposes.

No. Wallet data is used only to process deposits and withdrawals and to verify your identity on payout requests. We do not share it with advertisers or unrelated third parties.

Transaction records are retained for the period local law requires. After that window closes, personally identifiable information is deleted or anonymised from our systems.

Yes. Submit a data access request through live chat or our support email. We verify your identity via your registered wallet before sending the summary, typically within a few business days.

No. Our cookies handle session management and basic on-site analytics only. We do not place tracking or advertising cookies that follow you across third-party sites.

Some details — like your display name or linked wallet number — can be changed directly in account settings. For deletions or broader corrections, contact support via live chat or email with your request.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.