Reference

Terms and Conditions That Govern Your airhoki88 Account

These terms set out what you can expect from us and what we expect from you when you hold an account with airhoki88 and access our platform from Indonesia where local law permits.

Account eligibility applies where local law permitsDANA, OVO, GoPay wallet use coveredMobile and browser access includedSupport contact rights explainedAccount closure process outlined
airhoki88 Terms and Conditions That Govern Your airhoki88 Account
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

We handle your account data in line with the obligations these terms create. That includes how long we keep your records, how we process wallet details linked to DANA, OVO, or GoPay, and what you can request from us at any time. Here is how each area works in practice.

Data Retention

We keep account records — including transaction history for DANA, OVO, and GoPay deposits and withdrawals — for as long as your account is active and for a defined period after closure, as required by our obligations.

Account Security

Your login credentials are your responsibility under these terms. If you suspect unauthorised access, contact live chat immediately so we can freeze account activity while the situation is reviewed.

Requesting Changes

You can request a correction to your registered details or ask what personal data we hold by contacting support via email. We aim to respond to these requests within a reasonable period after identity is verified.

Cookie and Session Handling

When you access airhoki88 on mobile or desktop, session cookies keep your account state between pages. You can manage cookie preferences through your browser — though disabling them may affect how the lobby and account pages load.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about how they apply to your account, our support team is available through the channels below. For wallet-related term queries — including DANA, OVO, or GoPay transaction disputes — live chat is the fastest route. Email works for detailed written requests that need a documented response trail.

Live Chat Open the chat window from any page on airhoki88 to reach a support agent for account and terms queries, including wallet transaction questions via DANA, OVO, or GoPay.
Email Support Send detailed account or terms concerns to our support address. Email is the right path when you need a written record of how a specific clause was applied to your account.
Account Help Centre Your account dashboard includes a help section where you can raise a formal terms or policy concern, attach evidence, and track the status of your request through to resolution.

Common Questions About These Terms and Conditions

These are the questions we get most often when account holders want to understand how these terms work in practice — from wallet linking to account closure and everything in between.

Yes, provided access is lawful in your specific location under local law. Where local law does not permit access, these terms do not create any right to use the platform or hold an account.

Wallet details linked to your account are used only to process deposits and withdrawals you initiate. We do not share those details with third parties outside the transaction process your wallet provider requires.

No. We will notify you through your registered contact details before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Contact our live chat team immediately. We can place a temporary hold on account activity while we investigate. Under these terms, you are responsible for reporting breaches promptly to limit liability.

Submit a closure request through the account dashboard or via email support. Any remaining wallet balance linked to DANA, OVO, or GoPay will be returned through the same payment rail used for your last deposit, subject to verification.

We retain records for a defined period after closure as required by our operational and legal obligations. You can email support to ask what specific data we hold about your account at any point.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.